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Challenge: CellStar needed to demonstrate a multi-step ordering process in detail.
LBM Solution: LBM developed a web-based multimedia program that shows every screen of the ordering process and explains how to establish an account, navigate the catalog, order products, track orders, and create a customized catalog.
While this program focuses on demonstrating a web-site ordering system. This same method can be used to train users on any software application. In addition, interactive segments could easily be added.
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